Reception & HR

Front-of-house, without front-of-house staffing.

Greet candidates, walk new hires through their first day, and answer policy questions on the careers page or in the lobby — same brand voice on every surface.

What's broken today

01

Reception desks sit idle most of the day but can't be empty when a candidate or visitor arrives.

02

New-hire onboarding pulls senior staff away from their work to repeat the same briefings.

03

HR policy questions get repetitive answers from people who shouldn't be doing the repeating.

What changes

Always
On — no rota gaps
Consistent
Brand voice every interaction
Less
Senior-staff time on FAQs

How AIvatars solves it

Candidate-aware

Plug your ATS in and the avatar recognizes scheduled candidates by appointment time, walks them through next steps, and notifies the hiring manager when they arrive.

Policy retrieval

Load your employee handbook and policy docs; the avatar answers in-context with citations to the source policy. Edge cases route to the HR partner instead.

Lobby kiosk + careers page

Same avatar on the physical lobby kiosk and the public careers page — same answers, same brand, two deployment surfaces.

Recommended deployment

Central SaaS for careers page; kiosk profile for lobby

Why

Web and kiosk surfaces share the avatar configuration; only the deployment shape differs — one source of truth for behavior, two delivery surfaces.

FAQ

Authenticated sessions only see the policy scope appropriate to the asker's role. Sensitive matters route to the HR partner instead of being answered directly by the avatar.

See the HR-style avatar

Anastasia's profile in the live demo is the closest match — calm, professional, on-brand.

Reception & HR — AIvatars